Shipping Policy
Free Shipping
Smiles Fashion offers free standard shipping on all orders over $75 within the continental United States. Orders under $75 are charged a flat standard shipping fee of $6.99.
Order Cut-Off Time
Orders placed before 12:00 PM Eastern Time (ET) on a business day are processed the same day. Orders placed after 12:00 PM ET, on weekends, or on federal holidays are processed the next business day.
Handling Time
All orders require 1–2 business days of handling for quality check and packaging before they ship. During peak periods, handling may extend slightly.
Estimated Delivery by Shipping Method
Total estimated delivery time = handling time + transit time from dispatch.
| Service | Handling | Shipping | Total Delivery | Price |
|---|---|---|---|---|
| Standard Shipping USPS / UPS / FedEx |
2–3 business days | 5–10 business days | 7–13 business days | $6.99 FREE on orders $75+ |
| Express Shipping UPS / FedEx |
1–2 business days | 2–4 business days | 3–6 business days | 2.99 |
| Overnight Shipping FedEx Priority |
1 business day | 1–2 business days | 2–3 business days | $24.99 |
* Business days are Monday–Friday, excluding federal holidays. Delivery estimates begin from the day the order ships, not the day it is placed.
Tax Policy
We do not charge sales tax. You pay 0% sales tax ($0.00) on every order, regardless of shipping destination.
Order Tracking
Once your order ships, you'll receive an email with your tracking number. Please allow 24–48 hours for tracking information to update. You can also check your order status anytime on our Track Order page.
Alaska & Hawaii
We ship to Alaska and Hawaii via standard shipping only; the $75 free shipping threshold does not apply to these destinations. Delivery typically takes 7–14 business days from dispatch. Express and Overnight service are not available for Alaska or Hawaii.
Address Accuracy
Please double-check your shipping address before completing checkout. Smiles Fashion is not responsible for orders shipped to an incorrect address provided at checkout. If you notice an error, email support@smilesfashion.us immediately — we'll do our best to help if the order hasn't shipped yet.
Damaged or Lost Packages
If your package arrives damaged or is reported lost by the carrier, contact us within 7 days of the expected delivery date. We'll work with the carrier to resolve the issue and, when applicable, send a replacement at no additional charge.